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| PhoneWare |
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| Despite technological advances
in the area of electronic communication, the telephone continues to be
the primary means of communicating with clients. When used in conjunction with a modern telephone switch,
PhoneWare can be used to track in and outbound telephone calls. PhoneWare makes it easy to price outbound calls using a flat
or simple tiered rate. An
additional pricing module may be purchased to price calls using rate
tables based on calling plans from major telephone companies.
With the advent of flat-rate calling plans, many firms no longer
require the extra expense of maintaining the advanced pricing module.
Use Scenario
- User
enters matter (project) code prior to placing call
- Phone
switch exports phone call log to PhoneWare call collection unit
- Transactions are priced, imported and saved in
database
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